Refund policy
Return and Refund Policy
Because each COMMONMILE item is printed to order, we do not accept returns or exchanges for wrong size, wrong color, or change of mind.
Damaged, defective, misprinted, or incorrect items
If your item arrives damaged, defective, misprinted, or incorrect, contact us at hello@shopcommonmile.com within 30 days of delivery.
Please include your order number and clear photos of the issue. We may request additional photos or information before approving a replacement or refund.
Please do not send items back unless we specifically request it. In most cases, we can review the issue using photos.
Refunds
If a refund is approved, it will be sent back to your original payment method. Please allow time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your refund, contact us at hello@shopcommonmile.com.